Cassidy AI

Cassidy AI

Verified
AI-Native
Easiest to use

Build AI agents that handle your most complex work

SOC 2 Type II
GDPR
HIPAA
No training on your data
Browser extension
+7
Workflow
Last updated: Oct 13, 2026
Freemium
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Quick Answer

Cassidy's Starter plan is free and includes 3 seats, 1 workspace, 10,000 AI credits a month and 30,000 pages of storage, while Business plans are quoted per team. Workflows can start on a schedule, branch on conditional logic, pause for human approval and run in bulk across a whole spreadsheet. Agents are deployed inside Slack, Microsoft Teams, Chrome, Word, Excel, Gmail and Outlook. Security is SOC 2 Type II audited with SSO and role-based permission controls.

About Cassidy AI

Cassidy AI is an AI Agent platform designed for business teams to automate complex workflows with the governance IT needs to scale safely. It features a knowledge base, AI agents, multi-step automations, and meeting capture. Cassidy offers a free Starter plan and scalable Business plans for production use.

AI-extracted from public sources. May contain errors. Methodology · Report an error
What Makes Cassidy AI UniqueAI

Cassidy AI allows business teams to build AI agents and workflows without requiring developers, integrating deep business context from a unified knowledge base with enterprise-grade security and compliance.

Decision Intelligence

Best For

AI
Small teams exploring AI automation for core business functions
Enterprise teams scaling AI across departments with strict compliance needs
Marketing agencies automating content creation and campaign reporting
Customer support teams triaging tickets and drafting responses faster
Sales teams automating RFP responses and personalized outreach
Pricing Overview

Type

Freemium

Starting Price

$0/mo

Free Trial

Yes

Credit Card

Not Required

Free Plan

Yes

Dimension Scores

· 6.7 avg

How good it is, across universal quality axes

Ease of Use7/10
Customization7/10
Support8/10
Integration8/10
Compliance & Data Protection6/10
Performance5/10
Planning Quality6/10
AI-scored from up to 37 public sources, reviewed by a person·High confidenceHow we score

Task Scores

· 7.3 avg

What it can do, per category it works in · showing 10 of 10 tasks scoring 5+

Workflow Building8/10
Trigger Variety8/10
Api Connectivity8/10
Multi Step Chains8/10
Action Library7/10
Error Handling7/10
Scheduling Capability7/10
Conditional Logic7/10
Monitoring Logging7/10
Autonomous Execution6/10

Scores are AI-estimated from publicly available data — not an independent test or a verified user rating. How we rank →

Capabilities
Automation
Agent
RAG
Data Analysis
Writing
Summarization
Search
Extraction
Categories
Automation Agents
Multi Agent Systems
Search Discovery
Customer Support
Marketing General
Limitations
  • -Starter plan has limited seats (3 users), agents (5), and workflows (5)
  • -Starter plan syncs external data sources only every 24 hours, not instantly
  • -Credits are consumed by usage; more require top-ups or a plan upgrade
  • -Advanced features like custom seats, AI credits, and instant sync are only available on the Business/Enterprise plan
Integrations & Connections
30 connections
OP
OpenAI ChatGPTNative
AN
Anthropic ClaudeNative
GO
Google GeminiNative

Google’s next‑gen AI

LI
LinkedInNative

Professional profile & company data

HU
HubSpotNative

Inbound CRM & marketing suite

SA
SalesforceNative

Enterprise CRM platform

GO
GongNative

Conversation intelligence

PI
PipedriveNative

Pipeline-focused CRM

Auto-updated

Fit Score

Complexity

Intermediate

Company Size

Small
Medium
Enterprise

Team Size

Small Team
Large Team

Skill Level

Beginner
Intermediate
Features
Knowledge Base for context-aware automation
AI Agents for building AI teammates
Multi-step Workflows for complex automations
Meeting capture and action generation
AI brand voice consistency
Human-in-the-Loop steps for manual review
Webhooks/API for custom integrations
OCR Document Parsing for scanned documents
Technical Capabilities
SDK Available
MCP Compatible
Multi-Agent (unknown)
Human-in-Loop
Team Features
Webhook Support
Has Demo
Function Calling (unknown)
Sandbox Mode (unknown)
Audit Logs
No Signup
Works Offline (unknown)
Requires Host App
Framework
MCP Server
Digital Employee

Deployment

Cloud
Browser Extensions
Authentication
Single Sign-On
SAML
Okta
Microsoft Entra ID
Google Workspace
OAuth
Google
Developer Access
API
Enterprise
HITL mode:
Approve
Compliance, Privacy & Trust
GDPR: Stated by vendor
SOC 2: Stated by vendor
Type II
HIPAA: Stated by vendor
Trains on user data: No
Data deletion: Upon Request
Copyright policy: User Owns Output
Human review:
Recommended

Compliance audit trail

1 event
  1. GDPR

    Privacy Policy Last Updated: 03/17/2026

    7mo ago · 2026-03-17 · source

The Model(s) Behind It

Model details — extracted from public vendor sources by our pipeline (AI extraction plus a source check) or admin-entered. Shown as claimed by the vendor; not independently audited by Intelloro.

Training Data Provenance
Not disclosed
Relevant to EU AI Act Art. 53 / Annex XI (GPAI)
Supported Tools
Web Search
Web Browser
Code Interpreter
Image Generation
RAG / Vector Search
Pricing Plans
Free tier available
Starter Plan
Free
  • 3 Seats
  • 1 Workspace
  • 10,000 AI credits / month
  • 30,000 pages of storage
  • Business Plan
    Custom
    Free trial · no card needed
  • Custom seats & workspaces
  • Custom AI credits & storage
  • Premium onboarding & support
  • Access to all features
  • Pricing verified from the vendor pricing page.

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    User Reviews

    No reviews yet. Be the first to review!

    Platform, Content & Languages
    7 content types
    1 languages
    TextDocumentSpreadsheetEnglish+14 more

    Output Languages

    English

    Content Types

    Text
    Document
    Spreadsheet
    Email
    Chatbot
    Data Visualization
    Social Media

    Publishes to

    LinkedIn
    X

    Accepts

    Text
    PDF
    Document
    Spreadsheet
    URL
    API

    Produces

    Text
    Document
    Spreadsheet
    API
    Languages: English

    Frequently Asked Questions

    What can Cassidy AI do?

    Cassidy AI can: Knowledge Base for context-aware automation, AI Agents for building AI teammates, Multi-step Workflows for complex automations, Meeting capture and action generation. Best for: Small teams exploring AI automation for core business functions.

    How much does Cassidy AI cost?

    Cassidy AI offers a free plan, and includes a free trial.

    Is Cassidy AI free?

    Cassidy AI offers a free plan with limited features. Paid upgrades are available for advanced usage. Paid plans also include a free trial.

    What makes Cassidy AI unique?

    Cassidy AI allows business teams to build AI agents and workflows without requiring developers, integrating deep business context from a unified knowledge base with enterprise-grade security and compliance.

    Does Cassidy AI have an API?

    Yes, Cassidy AI offers an API on its enterprise plan. Contact their sales team for access.

    What platforms does Cassidy AI support?

    Cassidy AI is available on web, browser extension, Slack, and Microsoft Teams.

    What languages does Cassidy AI support?

    Cassidy AI supports English.

    Who is Cassidy AI for?

    Cassidy AI is designed for Small teams exploring AI automation for core business functions; Enterprise teams scaling AI across departments with strict compliance needs; Marketing agencies automating content creation and campaign reporting.

    Trust Score

    90/100

    Excellent

    Based on 14 data signals

    Confidence: High

    Reflects publicly available data, not an independent audit

    Compliance & Verified38/38
    VerifiedYes
    GDPRYes
    SOC 2 reportYes
    SOC 2 Type IIYes
    HIPAAYes
    Human ReviewYes
    Human-in-the-loopYes
    HITL TypeYes
    Operational25/25
    Data ResidencyUS
    Reliability0/10

    No published data

    Market Proof10/10
    Notable CustomersOneDigital, Frontier Behavioral Health, Crain Communications
    Company17/17
    Company ListedYes
    Team Size11-50
    User Base10K-100K
    FundingSeries A
    Health—

    Not yet checked

    AI-Assisted Data

    Some details are AI-generated estimates — verify with the vendor.

    AI-generated estimate: Best For, What Makes Unique

    How we source data

    AI Governance & Regulatory Disclosures

    Legally-sensitive fields — extracted from public vendor sources by our pipeline (AI extraction plus a source check) or admin-entered. Shown as claimed by the vendor; not independently audited by Intelloro.

    EU AI Act Risk Tier
    Unclassified

    Switching & Migration

    Migration Difficulty
    Moderate Effort
    Data portable as:
    CSV
    Support:
    Email
    In-App Chat
    Help Center
    Dedicated Account Manager
    Enterprise
    Quick Stats
    Agent TypeWorkflow
    MemoryLong Term
    PlanningBasic
    Base ModelClaude Sonnet 4.5 +2
    PlatformsWeb, Browser Extension, Slack +1
    User Base10K-100K
    Launched2023
    Setup TimeMinutes
    VerifiedOct 2026
    Company & Links
    Company NameCassidy Inc.
    Founded2021
    Based inUnited States
    Last major updateJun 2026
    FundingSeries A · $14M
    Funding rounds
    1 round
    Valuation
    Estimate · dealroom.co
    Documentation