Best HubSpot Service Hub Alternatives in 2026
Compare 12 alternatives to HubSpot Service Hub. Find the perfect Customer Support tool for your needs.
HubSpot Service Hub
AI-Powered Customer Service Platform for Growing Teams
Freemium
AI-Enhanced
12 Alternatives to HubSpot Service Hub
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#1 Pick
Chatbase
Customer Support
78%
Quality Score
#2 Pick
Gorgias AI
Customer Support
72%
Quality Score
#3 Pick
Comm100 AI
Customer Support
72%
Quality Score
Freshdesk Freddy AI
Customer Support
70%
Quality Score
Help Scout AI
Customer Support
70%
Quality Score
Gladly AI
Customer Support
67%
Quality Score
Typewise
Customer Support
65%
Quality Score
Cognigy
Customer Support
65%
Quality Score
Capacity AI
Customer Support
62%
Quality Score
Haptik
Customer Support
57%
Quality Score
boost.ai
Customer Support
53%
Quality Score
* Quality Scores are based on 6 dimensions for tools, 7 for agents (ease of use, customizability, support, integrations, compliance & data protection, performance + agent planning) from public data. How we score →
Frequently Asked Questions
What are the best alternatives to HubSpot Service Hub?
Based on our quality scores, the top tool alternatives to HubSpot Service Hub in Customer Support are Chatbase, Gorgias AI, Comm100 AI. We list 12 in total, ranked by weighted quality score across ease of use, customizability, support and integrations.
Is there a free alternative to HubSpot Service Hub?
Yes. Among the alternatives listed here, Chatbase, Help Scout AI have a free plan.
Which HubSpot Service Hub alternative is best for my team?
Chatbase: Enterprise CX teams scaling AI support across channels. Gorgias AI: Ecommerce brands seeking to automate routine customer support and drive sales. Comm100 AI: Enterprise customer service teams managing high volumes across multiple channels.
Which HubSpot Service Hub alternatives have an API?
Chatbase, Gorgias AI, Comm100 AI, Freshdesk Freddy AI, Help Scout AI offer API access (public or on an enterprise plan), according to their listed developer details.